Wake Tech Community College in Raleigh, North Carolina, offers a degree in mission-critical operations. To supplement its curriculum, school leaders wanted to give students the opportunity to problem-solve numerous critical failures from within the safety of a simulation.
“We love the Mission Critical Operator simulation built by the Applied Research Associates’ Virtual Heroes Division. It is definitely one of the best tools we have to familiarize our students with the equipment and safety precautions needed every day as a Mission Critical Operations Technician.”
-Jennifer Lawson, Mission Critical Operator Grant Project Director at WTCC
We drew on the power of the Unreal® Engine to develop a 3D, interactive, virtual facility and training environment: Mission Critical Operator.
Commissioned by WTCC and funded by the U.S. Department of Labor, Mission Critical Operator is a serious game—one that’s entertaining, informative, and drives learning in a way no other tool can match. Players try, fail, experiment, and succeed, all within the safety of a virtual environment that accurately mimics the real world.
Those environments within the simulation are as real as it gets. Technicians-in-training are confronted with alarms, power outages, and failures to equipment ranging from generators and chillers to uninterruptible power supplies and cooling units. Learners must move quickly to equipment rooms, solve problems, and troubleshoot efficiently under time pressure. They practice and hone critical thinking, mechanical, and electrical skills.
Mission Critical Operator earned a silver medal in the International Serious Play Competition, which honors “outstanding commercial and student titles used for education or training.” More important, it’s made it possible for up-and-coming technicians to learn how to protect mission-critical facilities in a way that sticks.